Privacy Policy
**Privacy Policy**
Your privacy matters to us at Ethel Greene. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. We are committed to handling your data with the same care and respect we apply to every garment we make.
**Information We Collect**
We collect personal information that you voluntarily provide to us when you:
- Place an order
- Create an account
- Subscribe to our mailing list (if you choose to opt in)
- Contact us via email
- Browse our website
This information may include:
- Your full name
- Billing and shipping addresses
- Email address
- Phone number
- Payment information (processed securely by our third-party payment processors; we do not store your full card details on our servers)
- Order history and preferences
- IP address and browsing data through cookies and similar technologies
**How We Use Your Information**
We use your personal information for the following purposes:
- To process and fulfill your orders, including shipping, payment verification, and order confirmation
- To communicate with you about your order, including shipping updates and customer service inquiries
- To improve our website, products, and customer experience
- To analyze browsing patterns and site performance
- To send you promotional emails only if you have explicitly opted in to receive them. You may unsubscribe at any time using the link provided in each email.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
**Payment Information**
All payment transactions are processed through secure, third-party payment gateways that are compliant with the Payment Card Industry Data Security Standard. We do not store your credit card numbers, CVV codes, or full banking details on our servers. Your payment information is transmitted directly to our processors using encryption protocols, and we only retain transaction references for order verification and refund purposes.
**Cookies and Tracking Technologies**
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep items in your shopping cart, and understand how you interact with our site. You may choose to disable cookies through your browser settings, but please note that doing so may affect certain functionality on our website.
We may also use analytics tools to collect anonymized data about site traffic and user behavior. This information helps us improve our site and does not personally identify you.
**Data Sharing and Disclosure**
We share your personal information only in the following limited circumstances:
- With shipping carriers to deliver your order
- With payment processors to securely complete your transaction
- With service providers who assist us in operating our website and business, under strict confidentiality agreements
- When required by law, to comply with legal obligations or protect the rights, safety, or property of Ethel Greene, our customers, or others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information
**Data Retention**
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including order fulfillment, customer service, and legal compliance. If you have an account with us, we will retain your information for as long as your account remains active. You may request that we close your account and delete your personal data at any time, subject to any legal or regulatory obligations that require us to retain certain records.
**Data Security**
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. These measures include encryption, secure servers, firewalls, and restricted access to personal data within our organization.
While no method of transmission over the internet is completely secure, we take every reasonable precaution to safeguard your data. In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law.
**Your Rights**
Depending on your location, you may have the following rights regarding your personal information:
- Right to access the personal data we hold about you
- Right to request correction of inaccurate or incomplete data
- Right to request deletion of your data, subject to legal exceptions
- Right to withdraw consent for marketing communications at any time
- Right to object to certain data processing activities
- Right to data portability, where applicable
To exercise any of these rights, please contact us at ethelgreene@outlook.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may ask you to verify your identity before processing certain requests to ensure your data is protected.
**Third-Party Links**
Our website may contain links to external sites that are not operated by us. This Privacy Policy applies solely to information collected by Ethel Greene. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
**Children's Privacy**
Our website and products are directed toward adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal data from a minor, we will delete that information promptly. If you believe a minor has provided us with their information, please contact us immediately.
**Changes to This Privacy Policy**
We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect upon posting to our website, with the updated date noted at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy. If we make material changes to how we handle your personal data, we will notify you via email or through a prominent notice on our site.
**International Transfers**
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and operations are located. By using our site and providing your information, you consent to this transfer. We take steps to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy.
**Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
**Email:** ethelgreene@outlook.com
We value your trust and are committed to protecting your privacy. Every inquiry will be read and answered with the attention it deserves.